Law Enforcement Request

Published on 20250825Last Updated 20250826

This guide is intended only for government law enforcement and judicial agencies:

As a cryptocurrency service provider committed to global compliance, UPay always values ​​cooperation with regulators. We welcome and actively cooperate with regulatory inquiries to continuously improve our compliance standards in the digital asset sector.

If you are an authorized supervisor, please send your inquiries to the official designated email address: audit@upay.com. To ensure an efficient response, please avoid sending emails to other UPay email addresses or personal addresses to avoid delays.

We will prioritize your inquiry and respond promptly. If you do not receive a response, please check your spam folder or resend the email to the above address. Thank you for your understanding and support.